Privacy Policy

At Narration’s Flower, we prioritize your privacy. This Privacy Policy details how we gather, utilize, and protect your information when you access our website [https://hancoo.com] and engage with our services.

1. Data We Gather

We might collect the following categories of information:

• Personal Details: Name, email address, contact number, billing and shipping address, payment information.

• Order Details: Flower choices, types of occasions, delivery notes.

• Technical Information: IP address, browser type, pages accessed, duration of visit on our platform.

2. Utilization of Your Information

Your details are used to:

• Manage and fulfill orders

• Enhance your shopping journey

• Dispatch marketing emails (with your consent)

• Answer customer queries

• Ensure security and deter fraud

3. Cookie Usage

Cookies are used to enhance your experience, such as retaining cart items or remembering login settings.

4. External Services

We may engage reliable external service providers (e.g., payment gateways, delivery services) to perform services. They are granted access only to the data necessary for their tasks.

5. Your Entitlements

You have the right to:

• Request access to your information

• Seek correction or erasure of your data

• Unsubscribe from marketing emails

Please contact us at [[email protected]] for any concerns related to privacy.

6. Information Security

SSL encryption and secure servers are employed to safeguard your personal information.