Our Story

Learn about the heritage of Canada’s top casino hotel and our dedication to luxury service

A Tradition of Distinction in Casino Hotel Service

Since our inception over twenty years ago, Pinnacle Casino Hotel has been associated with luxury, refinement, and top-tier gaming adventures. Our casino hotel embodies the apex of Canadian hospitality, where time-honored principles meet contemporary elegance.

From modest origins as a boutique casino hotel to becoming the leading destination in Canada, our path has been defined by an unwavering focus on excellence. Every element of our casino hotel is crafted to deliver memorable experiences for our esteemed guests.

Currently, our casino hotel represents innovation in design, superior service, and the premier gaming amenities in the nation. We persist in setting new benchmarks in the casino hotel field.

25+

Decades of Excellence
 

500K+

Satisfied Guests

50+

Global Reach

24/7

Top-notch Service

Our Purpose & Aspiration

At Pinnacle Casino Hotel, we are committed to crafting exceptional experiences that surpass expectations

Our Purpose

To deliver unparalleled casino hotel experiences that seamlessly blend luxurious stays with premier gaming and entertainment. Our devotion extends beyond hospitality, focusing on creating enduring memories and fostering authentic connections with each guest who enters our establishment.

Our Aspiration

To emerge as the foremost casino hotel destination in Canada, setting a global benchmark for excellence in luxury gaming hospitality. We envision our casino hotel as a leader in innovation, sustainability, and outstanding service in the casino hotel sector.

Our Core Principles

The core beliefs that steer our casino hotel operations and underscore our dedication to excellence

Excellence

We aim for perfection in every aspect of our casino hotel offerings, from plush accommodations to elite gaming amenities.

Hospitality

Our casino hotel team is passionate about delivering sincere, individualized service that ensures every guest feels esteemed and cherished.

Innovation

We consistently refine our casino hotel services to integrate the latest advancements in technology, design, and guest experiences.